FAQ

Sadly, it’s a situation that happens, and yes, it might be grounds for a claim. Here’s why:

• Medical negligence: If your doctor or healthcare provider missed obvious signs, or didn’t order the right tests, they may have breached their duty of care.
• The impact of the delay: Did the late diagnosis lead to more invasive treatment, reduced recovery chances, or a worse long-term outlook? This is part of your compensation.
• It’s not just about physical harm: The stress and anxiety caused by misdiagnosis can also be compensable.

How “it happens” can help:

• Assessing your case: We’ll work with medical experts to understand if you have a strong claim based on negligence.
• Gathering evidence: Medical records, specialist opinions – we’ll build a watertight case.
• Fighting for the maximum: We understand the full, long-term consequences of a delayed diagnosis, and we’ll ensure your settlement reflects this.

It depends on what happened, but potentially yes. Cosmetic surgery, even though elective, still has a duty of care like any medical procedure. You might have a claim if:

• You weren’t properly informed: Did you understand the risks and potential complications?
• The procedure was negligent: Were there errors made, or was the surgery performed below reasonable standards?
• Aftercare was poor: A lack of proper follow-ups can worsen the outcome, and that’s on the surgeon.
• You’re suffering long-term effects: This could include physical disfigurement, scarring, or significant emotional distress.

How “it happens” can help:

• Sensitive and clear advice: We understand how upsetting this is, and we’ll handle your case with compassion.
• Gathering medical evidence: Getting expert assessments of the surgery and its repercussions is essential.
• Assessing your claim’s value: This includes corrective treatment costs and compensation for your suffering.

Definitely. Home adaptations can be a major expense when they’re necessary due to a disability caused by someone else’s fault. Your claim should cover costs like:

• Structural changes: Ramps, shower room, stairlifts, or even larger-scale modifications.
• Fixtures and fittings: Grab rails, specialist bath equipment, adapted kitchen units.
• Future needs: If your condition might worsen, projected costs for further adaptations should be included.
• Professional fees: Surveyor or occupational therapist assessments to justify the need for the work.

How “it happens” can help:

• We assess the full picture: It’s about more than the cost of a ramp; it’s about restoring your independence at home.
• We get expert evidence: Occupational therapists are key to proving the impact of your injuries and the solutions needed.
• We negotiate for the best outcome: To secure funding for the adaptations that truly improve your quality of life.

Yes, it absolutely should. This is a critical part of getting the proper compensation, especially for serious injuries. Your claim needs to include:

• Immediate needs: Hospital stays, medications, physiotherapy – anything you need right away.
• Future care: Potential surgeries, ongoing therapy, home adaptations, or even long-term nursing care.
• Assistive equipment: Wheelchairs, prosthetics, and any specialist aids you’ll need to manage daily life.
• Specialist assessments: We work with medical experts to properly assess your future needs – insurers can’t argue with this.

How “it happens” can help:

• We think ahead: It’s not just about the immediate crisis; we ensure your settlement secures your long-term wellbeing.
• We get the right evidence: Thorough medical reports are essential to justify the costs to insurers.
• We negotiate expertly: Sometimes, insurers offer lump sums. We can advise if a ‘periodical payment order’ is better for you, which provides a guaranteed income for life.

Your age can sometimes influence the amount you receive, but not always in the way you might think. Here’s what goes into it:

• Loss of earnings potential: Younger people may have decades of potential career earnings lost, which needs to be reflected in the payout.
• Long-term care costs: Older people might need more extensive or longer-lasting care due to an injury, and this is factored in.
• Pain and suffering: While not linked directly to age, injuries can have a bigger impact on quality of life at both ends of the age spectrum.
• Specific age-related calculations: For children, there are complex formulas used to project future losses.

How “it happens” can help:

• We assess the full impact: We don’t just look at your current situation, but how the injury is likely to affect you throughout your whole life.
• We understand the detail: The law around age and compensation can be tricky – we know the ins and outs.
• We fight for fairness: Regardless of your age, we’ll work to ensure the settlement reflects the true consequences of what happened.

Yes, lost earnings are a core part of most personal injury claims. It’s totally understandable to be stressed about this. Here’s the good news:

• Past and future losses: You can claim for income you’ve already missed, and for the likely impact on your future earning potential.
• It’s not just wages: If you’re self-employed, we look at lost profits. Overtime, benefits, and bonuses can also be factored in.
• If you can’t return to your old job: We’ll assess if retraining costs or a career change need to be part of your settlement.

How “it happens” can help:

• We gather the evidence: Payslips, tax records, medical assessments – we build a watertight case to prove your losses
• We think long-term: We ensure your claim covers potential future financial effects, not just the immediate crisis.
• We fight for the maximum: Insurers sometimes try to downplay lost earnings. We don’t let them get away with it.

We understand how devastating this is, and our deepest sympathies are with you. In some situations, certain family members can bring a claim known as a “fatal accident claim” or “wrongful death claim”. This might be possible if:

• The accident was caused by negligence: This could be a road accident, workplace incident, or something else.
• You were dependent on the deceased: This usually means financially dependent spouses, civil partners, children, or in some cases, parents.
• The claim is made in time: There are strict time limits for this type of claim.

What can you claim for?

• Funeral costs
• Loss of financial support
• Bereavement award (this is a fixed amount under UK law)
• Compensation for your grief and suffering

“it happens” can help by:

• Giving clear advice: We’ll explain your options compassionately and sensitively.
• Handling the complex paperwork
• Negotiating for the best outcome

We understand how overwhelming this is. Spinal injuries can be life-changing and it’s vital your compensation reflects the full impact. Here’s what goes into it:

• The injury itself: Is it whiplash, disc damage, or something more serious affecting your long-term mobility?
• Medical costs: This includes hospital stays, rehab, any equipment, or adaptations you need.
• Lost income: If you can’t work, or have to take a pay cut, that’s part of your claim.
• Ongoing care needs: You might need help with daily tasks, which can be expensive.
• The emotional impact: Living with pain, disability, or reduced independence can be incredibly tough.

How “it happens” can help:

• Expert opinions: We can arrange medical assessments to fully establish the severity of your injury.
• Building a strong case: We calculate all your losses and fight for the maximum settlement.
• Long-term support: Sometimes spinal injury claims need periodical payments, not just a lump sum. We can advise on this.

We understand how devastating this is. Head injuries can have a huge, lifelong impact, and the compensation you receive needs to reflect that. This means looking beyond just the immediate costs:

• Loss of earnings potential: If you can’t return to your old job, or work at all, this has to be factored in.
• Specialist care costs: You might need ongoing rehab, therapies, or home adaptations.
• The impact on your family: If loved ones become carers, their lives are affected too.
• Your future: Young people with head injuries have decades of lost opportunity to consider.

How “it happens” can help:

• We build the strongest case: We work with medical experts to fully assess the long-term consequences of your injury.
• We don’t settle for less: Head injury claims can be complex, but we’ll fight for every penny to secure your future.
• We look at the whole picture: We understand it’s not just about money and can connect you with support services.

It depends on what happened. Schools have a duty of care to keep children safe, but accidents sadly do happen sometimes. Here’s what to consider:

• How did it happen? If it was poor supervision, faulty equipment, or something the school should have prevented, you might have a claim.
• Was he seriously hurt? A claim is more likely if your son has ongoing problems due to the injury.
• Even minor injuries matter: Don’t dismiss it if your child is left with emotional distress, or it impacts their schoolwork.

“it happens” can help by:

• Getting a clear picture: We’ll listen carefully to understand exactly what happened.
• Explaining your options: We’ll tell you honestly if you have a case and what it might involve.
• Fighting for the best outcome: Whether a small settlement or something more, we aim to get the right compensation to help your child recover.