The mission of it happens is to make the process of filing a claim and obtaining compensation simple, straightforward and convenient for the victim.

it happens informs their potential customers about the rights and possibilities of receiving compensation for the damages resulting from an accident in a simple and explicit manner.

By contacting it happens, customers do not have to file a claim themselves, hire and pay lawyers, study legal terminology because it happens does it all for them.

We are ambitious, and therefore we see the primary goal of “it happens” to become the most accessible expert in the field of injury compensation. By accessibility we mean the simplicity of the initial contact and easy further communication on the way to a successful completion of the claim.

No shame to claim. Our slogan’s key objective is to dispel the doubts of those who, under the influence of public opinion, informative pressure from the insurance industry, believe that receiving compensation for injuries may be unethical or shameful.

Problems do happen, but this is not the reason to withdraw into oneself, come to terms with the problem or justify where responsibility for it lay. We are against the feelings of shame imposed by the insurance industry as public opinion. It is NOT shameful to claim!

We try to speak as little formal language as possible. A traumatised person is the least likely to need those formalities. Most of all they are in need of understanding, sympathy, help and a healthy dose of humor and optimism. This is what our communication principles are based on.

Our employees speak Russian, English, Lithuanian, Latvian and Romanian.

it happens press service always happy to provide comments on our company’s services, current industry events, upcoming changes in the field, answer questions about our activities, and organise interviews with our representatives.